Skip to searchSkip to main content
Languages
  • We are the 
    ​Customer Experience 
    ​Excellence Club

    We bring together professionals and organizations who believe that outstanding customer experience (CX) and customer service (CS) are the key drivers of success. In a world where AI is rapidly transforming business, human connection, empathy, and community are more valuable than ever — the true foundation of loyalty and competitive advantage. Our mission is to strengthen and advance customer experience culture in Latvia by creating a community that inspires, educates, and connects professionals.

    Join the club
    Let's talk

 What we do?

Organize

Organize events, workshops, and training on CX topics.

Build

Build a community for sharing insights and best practices.

Connect

Connect members with international CX associations and networks.


Support

Support organizations in developing CX culture and employees in building new skills.


Who can join?

Organizations

companies eager to strengthen their customer -centric culture and stay in the loop of CX news



Individuals

CX and CS professionals, project managers, marketers, business leaders looking to grow, connect, and share knowledge.


Young professionals

early-career professionals eager to build a career in CX or CS.

Why join?

Networking 

connect with CX professionals and organizations

Stronger voice together

be part of shaping and representing the CX industry in Latvia


Global reach
access international practices, benchmarks, and case studies

Learning & inspiration 
join events, workshops, and conferences led by experts

Professional standards
 contribute to the creation and promotion of CX excellence principles and values


Career opportunities
 be the first to hear about jobs, projects, and collaborations

Professional growth 
stay ahead of industry trends and sharpen your skills

Making impact 
help raise awareness of CX and its role in building stronger, more customer-focused businesses and communities

Join to the club!

Membership fee (per year)

190 EUR

For individuals

500 EUR

SME

900 EUR

Large companies

Our founding members

Laura Šinka

Laura Šinka LinkedIn

Jekaterina Zālīte

Jekaterina Zālīte LinkedIn

Raivis Balodis

Raivis Balodis LinkedIn

Lena Rozanova

Alise Kronpuša

Alise Kronpuša LinkedIn

Jolanta Mona Lapa

Jolanta Mona Lapa LinkedIn

Ilze Rozenberga

Ilze Rozenberga LinkedIn

Liene Perija

Liene Perija LinkedIn

Laura Jansone

Laura Jansone LinkedIn